Privacy Policy

1. Information We Collect

We may collect the following information when you interact with us:

• Personal details: name, address, email, phone number.
• Payment information: billing address, card details (securely processed via third-party payment providers).
• Order details: items purchased, delivery instructions, school affiliation.
• Technical information: IP address, browser type, device information, and website usage data (via cookies).

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders.
• Communicate with you about your purchases or enquiries.
• Provide delivery and Click & Collect services.
• Improve our website, products, and customer service.
• Send relevant updates, promotions, or newsletters (only if you opt in).
• Comply with legal, tax, and regulatory obligations.

3. Sharing Your Information

We will never sell your personal information.

We may share your details only with:

• Delivery partners (to fulfil orders).
• Payment processors (for secure transactions).
• IT and website providers (to support our online services).

All partners are required to keep your information secure and GDPR-compliant.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, improve site performance, and analyse traffic. You can adjust your cookie preferences in your browser settings at any time.

5. Data Security

We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate data.
• Request deletion of your data where legally possible.
• Object to or restrict processing of your data.
• Withdraw consent for marketing communications at any time.

7. Retention of Data

We retain your information only for as long as necessary to fulfil your orders, comply with legal obligations, or resolve disputes.

8. Children's Privacy

We do not knowingly collect personal data from children under 16 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website, and the date at the top will be revised.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: